Account Queries

General Account Queries

• Who is my Openpay Account Manager, how do I find this out? 
• Who can make changes to merchant account details?  
• My staff have changed - How do I add or remove staff members who have access to Openpay?  
• How do I update my merchant bank account details?

Account Representatives

• Who is an 'Authorised Representative'?
• Who is a 'Merchant Representative'?
• How do I add a Merchant Representative to help manage my account with Openpay?